Front Desk Agent
Quick Apply Part-time 1 day ago Full Job Description Essential Job Functions may include:
Checks guests/owners in and out of the resort, answering any questions they may have.
Meets and exceeds guest/owner expectations by providing exceptional customer service by phone or in person.
Answering a high volume of inbound calls from guests/owners Communicates effectively with guests, supervisors and associates.
Resolve customer complaints and problems calmly and effectively Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
Additional Job Duties that may be occasionally required:
Assisting guests with loading/unloading luggage including up/down stairs Delivering guest request items to/from rooms Requirements Education, Skills &
Experience:
The ideal candidate for this opportunity must be very an outgoing team player who is able to communicate well, multi task, and provide exemplary customer service to both guests/owners and associates.
Previous experience in customer service and/or hospitality industry preferred.
1
years of related experience, preferably within the hospitality industry Professional telephone etiquette is required High school diploma or equivalent Excellent communication and organizational skills Must be flexible to work various shifts, including weekends & holidays Additional Job Elements:
Must be able to stand/walk for up to 8 hours.
Must also be able to sit, stoop, kneel, crouch, & crawl.
The employee must regularly lift and/or move up to 25lbs.
Brand:
Red Wolf Lakeside Lodge Address:
7630 North Lake Blvd Tahoe Vista, CA - 96148 Property Description:
Red Wolf Lakeside Lodge Property Number:
202010 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Checks guests/owners in and out of the resort, answering any questions they may have.
Meets and exceeds guest/owner expectations by providing exceptional customer service by phone or in person.
Answering a high volume of inbound calls from guests/owners Communicates effectively with guests, supervisors and associates.
Resolve customer complaints and problems calmly and effectively Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
Additional Job Duties that may be occasionally required:
Assisting guests with loading/unloading luggage including up/down stairs Delivering guest request items to/from rooms Requirements Education, Skills &
Experience:
The ideal candidate for this opportunity must be very an outgoing team player who is able to communicate well, multi task, and provide exemplary customer service to both guests/owners and associates.
Previous experience in customer service and/or hospitality industry preferred.
1
years of related experience, preferably within the hospitality industry Professional telephone etiquette is required High school diploma or equivalent Excellent communication and organizational skills Must be flexible to work various shifts, including weekends & holidays Additional Job Elements:
Must be able to stand/walk for up to 8 hours.
Must also be able to sit, stoop, kneel, crouch, & crawl.
The employee must regularly lift and/or move up to 25lbs.
Brand:
Red Wolf Lakeside Lodge Address:
7630 North Lake Blvd Tahoe Vista, CA - 96148 Property Description:
Red Wolf Lakeside Lodge Property Number:
202010 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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